KFC Thurrock - Lakeside Food Court - Fast Food Excellence in Grays

KFC Thurrock - Lakeside Food Court stands out not only for its delicious offerings but also for its exceptional customer service. Located in the bustling Lakeside Food Court, this fast-food gem has been repeatedly praised for its warm and efficient staff. Customers rave about the friendly demeanor of team members like Kayleigh and Nico, who go above and beyond to ensure everyone's experience is memorable. Kayleigh, the manager, has been highlighted for her professionalism and dedication, making sure that operations run smoothly even during busy periods.

The food consistently delivers on the promise of being "finger-lickin' good." Diners mention the piping hot meals, showcasing the kitchen's commitment to quality. From succulent fried chicken to perfectly seasoned sides, every bite is a testament to KFC's legacy. Customers like Max and Patrick have shared personal anecdotes that underline how remarkable service can enhance a meal, with Patrick noting how Nico's knowledge of sign language transformed his dining experience into something truly special.

Overall, KFC Thurrock is a phenomenal spot for both food and service, making it an ideal choice for anyone looking to have a delicious meal in a welcoming atmosphere.

naila yasmeen

Jun 11,2025

Brilliant customer service!. Manager Kayleigh was very professional and friendly. She made sure every thing ran smoothly. Even checked in to see if we were satisfied. Great customer service by all KFC team!

Ella Reynolds

Jun 9,2025

Service was brilliant! Food came out piping hot and the service was quick! The manager was really helpful, think her name was Kayleigh - she was brilliant and she was helping her staff as it was extremely busy. Although it was busy, I was very impressed with how quick the food came out.

Emanoor Rahman

May 31,2025

I had a great experience at KFC thanks to Nico! From the moment I walked in, Nico was welcoming, friendly, and professional. He took my order efficiently, made sure everything was accurate, and went above and beyond to ensure I had everything I needed. Highly recommend Nico for outstanding service!

max

Apr 21,2025

I visited KFC today for lunch and I must say it was quite amazing! I was greeted at the till by a young man by the name of Nicolae, he was extremely helpful and polite which enhanced my experience overall. The food was outstanding and truly finger licking good! Thanks to the hard work of the cooks and the young man Nicolae working the till combined with the delectable chicken I would rate this a well deserving 5 star experience and recommend to anyone seeing this comment.

patrick donelon

Apr 21,2025

i went to this kfc and wow, it was amazing, the food was fantastic as always but the part that brightened my day was the service. I am deaf, so ordering at restaurants is difficult for me, however the person serving me was an amazing young gentleman named nico, who knew sign language and signed through the ordering process. The world needs more hardworking, young and gifted workers like Nico. It truly made my day.

Joshua Oluwafemi

Apr 20,2025

Grabbed lunch at KFC today—food was fresh and hit the spot, especially the fries (crispy and hot, just how I like them). Also, quick shoutout to Nico at the counter—he was super friendly and made the whole process smooth. Always nice when the service matches the quality of the food.

Lucy Micallef

Apr 13,2025

Service was brilliant from Ross helping me out on the kiosk, he was lovely and very helpful when I was ordering my meal and left a fantastic closing comment when I received my food. definitely will be coming again!!!

Tommy Hookins

Mar 17,2025

Ross was extremely helpful and polite to me. He explained to me how the kiosks work and a great teacher. A really chill guy